Methods & Portfolio
ways of customer engagement
How can we engage customers along the development process? Our cheat sheet poster helps to choose suitable methods to incorporate their opinions, attitudes, habits and behavior.
We are happy to send the cheat sheet per snail mail!
For us CX is not an added value. It is the ultimate value your customers perceive whenever they interact with your business.
Companies work with us for that reason.
Customer Experience Strategy
Customer Experience Management
User Experience Strategy
Human Centred Innovation
Value Proposition Design
Multi Channel & Eco System Strategy
In- Home Visits
Quantitative Surveys and Benchmarks
Customer Journey Analytics / Customer Journey Mapping
Concept & Design
User Centred Design
Service Design / Service Blueprint
User Experience Design
Cross Device (responsive) Design
Social Media Design
Agile UX Support
Frontend & Backend Development
Product Requirement Specifications
The USEEDS° Process Principles
Challenge the challenge!
Match perfection and passion!
Seek feedback continuously!
Stay curious and creative!
Our CX Process?
You Tell Us!
For each project our CX strategist will create an ideal process for your organizational environment and your project-specific requirements to collaborate most effectively and efficiently. We select the right CX methods, apply the USEEDS° Process principles, and let smart CX talents go to work.